Reporting to the Engineering Manager and working within a close-knit team of electrical and mechanical engineers.
The role is customer facing, and you will be expected to be able to contribute to technical discussions with customers and colleagues. As such excellent communication skills, both written and oral, are essential.
Job Duties
- Compile drawings for client approval from front sheet, specification and information provided from BDMs
- Act as customer liaisons to resolve potential “issues” or problems
- Provide technical help and information to the Shop Floor and Service department
- Customer site visits
- Attend site meetings with clients as and when required
- Liaise with Design team to resolve production or development problems
- Liaise with Sales team to provide technical support and assistance in producing drawings for estimating/sales purposes
- Producing detail drawings for manufacture
- Creating bills of materials for manufacture
- Amending and updating existing drawings and control prints
- Producing calculations to assist with designs for client approval
- Assisting the shop floor with technical problems
- Managing projects when needed
- Updating technical documents and manuals when needed
- Assist clients and engineers with telephone support
- A working knowledge of fabrication and welding techniques
- Other reasonable management requests
Skills, Knowledge and Behaviors
- ONC, BTEC or higher in Mechanical Engineering
- Competent in the use of Autodesk AutoCAD 2D
- Competent in the use of Autodesk Inventor including knowledge of coding using iLogic
- MS Office Experience including MS Excel
- Demonstrate the ability to plan, organise and prioritise work
- Reliable & professional
- Flexible attitude and ability to work within a team
- Will be a strong communicator, confident liaising with clients, engineers and staff internally
- Be able to work with minimal supervision and to specific deadlines
- Clean Driving Licence
Proficiency in Microsoft Office; Good Communication Skills, Both Verbal and Written; Exceptional Organisation Skills; Professional Telephone Manner; Ability to Perform Under Pressure; Excellent Customer Care Skills; Ability to Maintain Strict Confidentiality; Ability to Prioritise Effectively; Keen Attention to Detail; Ability to Work Well Under Pressure; Excellent Time Management Skills; Excellent and Accurate Data Entry Skills; Positive Attitude; Reliable and Dependable.
Our Health and Safety Responsibilities
Section 7 – HASAWA 1974
Employee’s legal duties under Health & Safety at work act 1974 states that all employees should take reasonable care of himself and of other persons who may be affected by his acts or omissions at work.
Every employee shall co-operate with their employer in relation to any health and safety issues.
Section 8 – HASAWA 1974
No person shall intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety and welfare
The Ideal Candidate:
- Demonstrate the ability to plan, organise and prioritise work
- Reliable & professional
- Flexible attitude and ability to work within a team
- Will be a strong communicator, confident liaising with clients, engineers and staff internally
- Be able to work with minimal supervision and to specific deadlines
Newgate Ltd based in Newark was established in 1984 and has built an outstanding reputation for providing quality bespoke security solutions including gates, barriers, road blockers and access control systems. We provide an end-to-end service to our customers – with the capability to design, fabricate, install, service and repair equipment throughout the UK.
If you feel you have the experience and Newgate sounds like the right company for you. Please apply with your CV to recruitment@newgate.uk.com
